The OSM Blog - Latest Comments in Office 2007 Word corrupted by Vista SP1

Re: Office 2007 Word corrupted by Vista SP1

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Re: Office 2007 Word corrupted by Vista SP1

Matt — Wed, 15 Apr 2009 14:17:42 -0000

Thanks a bunch for this. Had same problem - found this webpage and deleting the registry key was the only thing that worked. Much appreciated!!

Re: Office 2007 Word corrupted by Vista SP1

Emmbee — Mon, 03 Nov 2008 06:50:10 -0000

I have exactly the same problem but do not have that registry key. Any suggestions?
PLUS my HP printernow does not work. I have to re-install it every day. I have had tech support from Microsoft and HP but all they do is get me to download and re-install patches and updates that just waste my very valuable time!
Thanks,
Emmbee

Re: Office 2007 Word corrupted by Vista SP1

Scott — Thu, 23 Oct 2008 12:23:10 -0000

Thanks very much for all your work in tracking this down and posting this -- it solved my problem!

I too had this problem after installing SP1. But I believe it actually started happening after Office SP1, which was a few days after Vista SP1 was successfully installed without hurting anything.

The behavior I saw was that Word would not open files by double-clicking on them. The program would open, but the file would not be displayed. If I then used the Open command, I could open a file. However, I could not use scroll bars, and all but the most basic options were disabled. When I closed Word, it would crash every time.

I opened regedit and went to the key you described, but instead of deleting the whole folder I decided to try just deleting the Settings key, leaving the SettingsWordMail and Toolbars keys intact. Voila! Double clicking on files now opens them, I can scroll again, and Word does not crash on exit.

Scott

Re: Office 2007 Word corrupted by Vista SP1

jshultz — Tue, 21 Oct 2008 15:28:11 -0000

I'm glad this helped you! Thank you for your comment!

Re: Office 2007 Word corrupted by Vista SP1

Sandra Whiting — Tue, 21 Oct 2008 12:21:34 -0000

THANK YOU SO MUCH!!! Thanks to you my Word 2007 is fixed. It was crazy. I ran several virus scanners and spyware terminators but with no results. It was just all of a sudden I could not open a document from a website into Word. Then Word started crashing when I tryed to close it. then the functionality in Word started to go peice by piece. Anyway it is working just fine now. Again Thank you!

Re: Office 2007 Word corrupted by Vista SP1

jshultz — Tue, 07 Oct 2008 11:07:00 -0000

I'm sorry that you've been having this problem for so long! I'm glad that my post helped you out.

Re: Office 2007 Word corrupted by Vista SP1

g.tubera — Tue, 07 Oct 2008 01:52:08 -0000

Amazing. I crawl up and down all these msdn and expert advice sites with no luck. I happen to run into your blog with just some darn luck and wow... I problem I've been having for months has now been fixed.

Thanks a million. g.tubera

Re: Office 2007 Word corrupted by Vista SP1

PaulBek — Mon, 22 Sep 2008 20:40:36 -0000

Yes - having same problem as of a few days ago. Brought the machine to a fragmented HALT - it couldn't do anything except run IE7/web browsers.

On my backup machine right now while it is in for repair, and am thankful for this blog/post. Going to try it -

Re: Office 2007 Word corrupted by Vista SP1

zlatan24 — Sat, 30 Aug 2008 06:07:48 -0000

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